Store Manager

Surabaya, East Java
Work Type: Contract
We are looking for Store Manager to join Voila.id. If you are passionate about being part of the team, building & strengthen our luxury retail brand. The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!


  • Lead and develop the store team through inspiring hands-on management and coaching
  • Manage and coach the team into building sustainable Client relationships, ensuring that every client is treated according to the company policy
  • Manage and motivate the team to drive the business - create a positive work environment, empower the team, encourage innovative solutions
  • Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (VM, clienteling, events, etc)
  • Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives


  • Must possess a minimum Diploma 3 or Bachelor degree
  • 2+ years experience in fashion retail industry - medium to luxury
  • Eyes for details, critical and great sense of fashion
  • Excellent ability in team management & development
  • Role model on selling and floor management - training and VM
  • Attractive, confident, high level in social and networking skills

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